Welcome to



Thank you for visiting our website

DHS was founded as early as 1995 and has been providing aviation related services since. The owner and CEO of the entity is Ingo Schnitger, 53 years of age. Ingo is a commercial pilot and has studied business and law in the early days.

DHS started it‘s services in Dortmund, opened stations in Munich and Duesseldorf in 2011 and is Joint Venture partner of Menzies Aviation in Germany since 2017, operating on the airports of Munich, Frankfurt, Duesseldorf and Hamburg.

We are very customer service orientated, offer dedicated teams and all kind of aviation related services. Our portfolio is covering passenger services, Ticketing services, Operations incl. Loadcontrol, Lost & Found Services, Support for other suppliers to cover temporary peaks or lack of staff (we hold a license for temp staff, front of house staff as well as back of house staff), call center services etc. Our dedicated teams are our USP – this includes native speakers for your passengers who deliver a consistent and compliant service.

We would love to get in touch with you and demonstrate how a cooperation with us can be beneficial for you. We offer an excellent value for price!

Our Stations

We are looking for business opportunities





Our Services


Check-in + Boarding

Operations + Load Control

Lost & Found

Temp Staff

Other aviation related services

Lost & Found for passengers

This page is dedicated to passengers, who have lost a bag, either checked-in baggage or lost items in the cabin:

Please contact us on lostandfound@dhs.aero. If you have your refrence number available, please include this in your message.

Our services go beyond the local bagggage tracing. We will provide you with updates on the status of your bag once available and deliver at the earliest opportunity. Please bear in mind, these updates may be delayed due to local procedures at the airport, such as customers clearance.


Airport Dortmund

Check-in/Passenger Handling Agent

80 – 120h/month

Requirements: English, German, Shift

Airport Dortmund


80 – 120h/month

Requirements: English, German, Shift