About
Thank you for visiting our websiteyour interest in DHS
DHS was founded as early as 1995 and has been providing aviation-related services since. The owner and CEO of DHS is Ingo Schnitger, 58 years of age. Ingo is a commercial pilot and has studied business and law in the early days. Since 2025 his daughter Laura Schnitger has joined the company acting as COO and CEO. We are proud of our family business and have laid the tracks for the future.
DHS started its services in Dortmund, opened stations in Munich and Duesseldorf in 2011, and has been a Joint Venture partner of Menzies Aviation in Germany since 2017, operating in the airports of Munich, Frankfurt, Duesseldorf and Hamburg.
We are very customer service orientated, and offer dedicated teams and all kinds of aviation-related services. Our portfolio covers passenger services, Ticketing services, Operations incl. Load control, Lost & Found Services, Support for other suppliers to cover temporary peaks or lack of staff (we hold a license for temp staff, front of house staff as well as back of house staff), call center services etc. Our dedicated teams are our USP – this includes native speakers for your passengers who deliver a consistent and compliant service.
We would love to get in touch with you and demonstrate how cooperation with us can be beneficial for you. We offer excellent value for price!
Our Stations
We are looking for business opportunities on all other German Airports and in Florida
Dortmund
Munich
Duesseldorf
Frankfurt
Hamburg
Our Services
Lost & Found for passengers
This page is dedicated to passengers, who are missing a bag or forgot an item in the cabin:
Usually, you will meet our agents in arrivals. However, we may assist another passenger and you may miss us. To avoid waiting times, we have a self-handling tool so you can create the necessary file yourself:
Airport FRA: https://mybag.aero/baggage/#/gh/387/fra
Airport MUC: https://mybag.aero/baggage/#/gh/387/muc
Airport HAM: https://mybag.aero/baggage/#/gh/387/ham
For cabin lost items please contact us by email. We are unvailable by phone as a courtesy to other passengers. While we are searching for your bags, you can monitor the progress on the website of your airline. If you need to contact us, please drop us a line on our email:
HAM-LL@dhs.aero; FRA-LL@dhs.aero; MUC-LL@dhs.aero
Jobs
Airport Munich
Check-in/Passenger Handling Agent
80 – 160h/month
Requirements: English (B2), German (B2), Shift
Salary is regulated in the CBA.
Airport Frankfurt
Mitarbeiter
Flugzeugabfertigung (TRC)
and
Check-in/Passenger Handling Agent
80 – 160h/month
Requirements: English (B2), German (B2), Shift (02:00 – 24:00)
Salary is regulated in the CBA.

